BABOK Requirements Elicitation and Collaboration 1 — Questions and Answers
Question 1: Which elicitation technique involves asking stakeholders open-ended questions to uncover their needs and expectations?
- Interviews (Correct answer)
- Observation
- Prototyping
- Document Analysis
Correct answer: Interviews
Interviews use open-ended and closed-ended questions to draw out detailed information directly from stakeholders.
Question 2: What is the primary purpose of elicitation in business analysis?
- To document existing processes
- To draw out information from stakeholders (Correct answer)
- To create solution designs
- To manage project risks
Correct answer: To draw out information from stakeholders
Elicitation is used to draw out, explore, and identify information relevant to the business need from stakeholders and other sources.
Question 3: Which elicitation technique is best suited when stakeholders have difficulty articulating their needs?
- Surveys
- Prototyping (Correct answer)
- Benchmarking
- Document Analysis
Correct answer: Prototyping
Prototyping allows stakeholders to interact with a model of the solution, making it easier to identify unstated needs.
Question 4: What does 'collaborative games' as an elicitation technique primarily encourage?
- Competitive analysis
- Creative thinking and engagement among stakeholders (Correct answer)
- Formal requirement sign-off
- Risk identification
Correct answer: Creative thinking and engagement among stakeholders
Collaborative games use structured activities to engage stakeholders in creative exploration of requirements and ideas.
Question 5: Which of the following is an example of an unconfirmed elicitation result?
- An approved requirements document
- Notes taken during a stakeholder workshop (Correct answer)
- A baselined solution scope
- A signed-off business case
Correct answer: Notes taken during a stakeholder workshop
Unconfirmed elicitation results are raw, unverified notes or records gathered during elicitation activities before they are reviewed and confirmed.
Question 6: What is 'collaborative elicitation'?
- Elicitation done without stakeholders
- Techniques that engage multiple stakeholders simultaneously to gather requirements (Correct answer)
- A form of document review
- Independent analysis by the business analyst
Correct answer: Techniques that engage multiple stakeholders simultaneously to gather requirements
Collaborative elicitation involves multiple stakeholders working together in real time to share knowledge and surface requirements.
BABOK Requirements Elicitation and Collaboration 1
Which elicitation technique involves asking stakeholders open-ended questions to uncover their needs and expectations?