BABOK Elicitation and Collaboration 1 — Questions and Answers
Question 1: Which elicitation technique involves observing stakeholders perform their work in their natural environment?
- Observation (Correct answer)
- Brainstorming
- Focus Group
- Survey
Correct answer: Observation
Observation (also called job shadowing) allows the business analyst to see work being done in its real context without relying solely on stakeholder descriptions.
Question 2: What is the primary purpose of the 'Prepare for Elicitation' task in BABOK?
- To schedule meetings with stakeholders
- To define the logistics, materials, and approach needed to conduct elicitation activities (Correct answer)
- To document elicitation results
- To validate requirements with the project sponsor
Correct answer: To define the logistics, materials, and approach needed to conduct elicitation activities
Preparing for elicitation ensures the analyst has the right approach, materials, and stakeholder understanding before starting the activity.
Question 3: Which elicitation technique is best suited for exploring a problem or generating a large number of ideas quickly with a group?
- Document Analysis
- Brainstorming (Correct answer)
- Interviews
- Prototyping
Correct answer: Brainstorming
Brainstorming encourages free thinking and rapid idea generation in a group setting, making it ideal for early-stage exploration.
Question 4: In BABOK, what does 'confirmed elicitation results' mean?
- Results approved by the project sponsor
- Elicited information that stakeholders have reviewed and agreed accurately represents what was said or intended (Correct answer)
- Requirements that have passed testing
- Outputs that have been signed off by the business analyst manager
Correct answer: Elicited information that stakeholders have reviewed and agreed accurately represents what was said or intended
Confirming elicitation results involves checking with stakeholders that the captured information accurately reflects their actual inputs and intentions.
Question 5: A business analyst uses a structured set of questions sent to a large audience to gather information. Which elicitation technique is this?
- Workshop
- Survey/Questionnaire (Correct answer)
- Focus Group
- Prototyping
Correct answer: Survey/Questionnaire
Surveys and questionnaires are efficient tools for collecting data from large stakeholder groups using a consistent set of predefined questions.
Question 6: Which of the following is an input to the 'Conduct Elicitation' task?
- Elicitation activity plan (Correct answer)
- Validated requirements
- Solution design
- Business case
Correct answer: Elicitation activity plan
The elicitation activity plan, prepared in the prior task, serves as the primary input guiding how elicitation will be conducted.
BABOK Elicitation and Collaboration 1
Which elicitation technique involves observing stakeholders perform their work in their natural environment?