BA Role Skills and Competencies 5

Question 1

A BA is preparing a business case for a new system. Which element is MOST important to include to secure executive approval?

Accepted Answer

A quantified cost-benefit analysis with ROI projections

Answer

Executives approve business cases based on financial justification, so a clear cost-benefit analysis with ROI is critical.

Question 2

Which behavior best demonstrates a BA's 'trustworthiness' in stakeholder relationships?

Accepted Answer

Consistently delivering on commitments and being transparent about risks

Answer

Trust is built by following through on commitments and proactively communicating risks, not by avoiding difficult conversations.

Question 3

When is it appropriate for a BA to recommend that a business need be addressed without building a new IT system?

Accepted Answer

When a process change, training, or policy update can adequately address the need at lower cost

Answer

BAs should evaluate all solution options, including non-IT ones, and recommend the most effective and cost-efficient approach.

Question 4

A BA receives conflicting feedback from stakeholders during requirements review. Which approach is MOST appropriate?

Accepted Answer

Facilitate a meeting to resolve conflicts and document agreed-upon outcomes

Answer

Bringing conflicting stakeholders together in a structured session is the most effective way to reach documented consensus.

Question 5

What does 'scope creep' mean in a BA context, and what is the BA's role in addressing it?

Accepted Answer

When unapproved work is added to a project; the BA manages it through formal change control

Answer

Scope creep is the addition of unapproved work, and BAs address it by enforcing change control processes and communicating impacts.

(BA) Business Analyst Practice Test