BA Role Skills and Competencies 3

Question 1

A stakeholder says 'the system should be user-friendly.' How should a BA handle this statement?

Accepted Answer

Ask probing questions to elicit specific, measurable criteria

Answer

Vague statements must be decomposed into specific, measurable requirements through targeted questioning.

Question 2

Which technique helps a BA verify that all business requirements are traced to at least one solution component?

Accepted Answer

Traceability matrix

Answer

A traceability matrix maps requirements to solution components, ensuring nothing is missed or out of scope.

Question 3

A BA notices that a key stakeholder has stopped attending project meetings. What is the BEST course of action?

Accepted Answer

Proactively reach out to understand their concerns and re-engage them

Answer

Proactively engaging a disengaged stakeholder helps uncover barriers and maintain alignment before issues escalate.

Question 4

In the context of BA competencies, what does 'emotional intelligence' primarily help a BA accomplish?

Accepted Answer

Building stronger stakeholder relationships and navigating organizational politics

Answer

Emotional intelligence enables BAs to recognize and respond to stakeholder emotions, improving collaboration and trust.

Question 5

A BA is working on a solution that will impact 500 end users. Which elicitation approach is MOST efficient for gathering broad feedback?

Accepted Answer

A survey distributed to a representative sample of users

Answer

Surveys are the most efficient way to gather structured feedback from a large population by sampling a representative group.

(BA) Business Analyst Practice Test