BA Role Methodologies and Frameworks 4

Question 1

A BA is asked to assess whether a proposed IT solution aligns with enterprise architecture. Which framework is MOST relevant?

Accepted Answer

TOGAF

Answer

PMBOK

Answer

Scrum Guide

Answer

BABOK

Question 2

In Six Sigma's DMAIC cycle, during which phase does the BA spend the most time analyzing process data to identify root causes?

Accepted Answer

Analyze

Answer

Define

Answer

Measure

Answer

Improve

Question 3

When a BA uses the Kano model during product planning, which category describes features that customers expect but don't explicitly request?

Accepted Answer

Must-be (Basic) features

Answer

Performance (Linear) features

Answer

Excitement (Delighter) features

Answer

Indifferent features

Question 4

A BA facilitating a Design Thinking workshop is in the 'Empathize' phase. What is the primary BA activity during this phase?

Accepted Answer

Deeply understanding user needs through observation and interviews

Answer

Generating solution prototypes

Answer

Defining the problem statement

Answer

Testing ideas with end users

Question 5

Which ITIL concept is most relevant when a BA is analyzing the impact of a requirements change on existing services?

Accepted Answer

Change impact assessment via the Change Advisory Board (CAB)

Answer

Service Level Agreement (SLA) review

Answer

Incident priority matrix

Answer

Configuration Management Database (CMDB) audit

Question 6

A BA is supporting a project using the Spotify Model. Which team structure concept is MOST important for the BA to understand?

Accepted Answer

Squads, Tribes, Chapters, and Guilds as autonomous units

Answer

Sprint cadence and velocity tracking

Answer

Project steering committee governance

Answer

Formal requirements sign-off by the Release Train Engineer

Question 7

In value stream mapping, what does a BA record when documenting a 'push' process versus a 'pull' process?

Accepted Answer

Push = work is forced downstream regardless of readiness; Pull = work is triggered by downstream demand

Answer

Push = work is scheduled by demand signals; Pull = work is scheduled by upstream capacity

Answer

Push = manual handoffs; Pull = automated workflows

Answer

Push = high WIP; Pull = zero WIP