BA Change Management

Question 1

What is the primary purpose of change management in a BA context?

Accepted Answer

To ensure changes are evaluated, approved, and implemented in a controlled manner

Answer

Change management ensures all changes follow a controlled process of evaluation and approval to minimize risk and disruption.

Question 2

Which change management model uses the stages 'Unfreeze, Change, Refreeze'?

Accepted Answer

Lewin's Change Management Model

Answer

Lewin's model simplifies change into three stages: unfreezing current behaviors, implementing the change, and refreezing new behaviors.

Question 3

What does a Change Impact Assessment primarily evaluate?

Accepted Answer

How a proposed change will affect people, processes, and systems

Answer

A Change Impact Assessment identifies how stakeholders, processes, and systems are affected by a proposed change.

Question 4

In a formal change control process, what body typically reviews and approves significant changes?

Accepted Answer

Change Advisory Board (CAB)

Answer

The Change Advisory Board (CAB) is a governance body responsible for reviewing, approving, and scheduling changes within an organization.

Question 5

Which step in Kotter's 8-Step Change Model involves motivating people to act by highlighting the need for change?

Accepted Answer

Create a sense of urgency

Answer

Creating urgency is Kotter's first step, designed to motivate stakeholders to understand and act on the need for change.

(BA) Business Analyst Practice Test