You need to write an email to your landlord about a broken boiler. Which opening is most appropriate for a B1-level formal email?
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A
'Hey mate, boiler's broken again lol'
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B
'Dear Mr Thompson, I am writing to let you know that the boiler in my flat stopped working yesterday evening and there is currently no heating or hot water.'
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C
'To Whom It May Concern, I hereby formally notify you of a critical infrastructure failure pertaining to the central heating apparatus.'
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D
'Fix the boiler please. It's freezing.'