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Azure Pricing and Support Flashcards

7 cards from real AZ-900 practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Azure Pricing and Support flashcards as text

  1. Which Azure support plan provides 24/7 access to technical support engineers via phone and web for critical business-impact issues with a response time under 1 hour?

    Answer: Standard

    The Standard support plan includes 24/7 technical support for critical (Severity A) cases with a response time of less than 1 hour.

  2. What does the Azure service lifecycle describe?

    Answer: The phases an Azure service moves through from private preview to general availability and eventual retirement

    The Azure service lifecycle covers Private Preview, Public Preview, and General Availability (GA), ending with service retirement when a feature is deprecated.

  3. What does 'General Availability' (GA) mean for an Azure service?

    Answer: The service has completed testing, is officially released, and is backed by a formal SLA

    GA means the service has exited preview, is fully supported, and is covered by a Service Level Agreement (SLA).

  4. How do Azure services in 'Public Preview' differ from Generally Available (GA) services?

    Answer: Preview services may lack SLA guarantees and features may still change before GA

    Public Preview services are available for testing and feedback but are not covered by SLAs and may be modified or discontinued before reaching GA.

  5. Which Azure support plan is included at no cost with every Azure subscription?

    Answer: Basic

    The Basic support plan is included free with all Azure subscriptions and covers billing support, documentation, and community forums but no technical support.

  6. What is the Azure Marketplace?

    Answer: An online store where customers can find, purchase, and deploy third-party software and services certified to run on Azure

    Azure Marketplace is an online store offering thousands of certified applications and services from Microsoft and independent software vendors (ISVs) that deploy on Azure.

  7. Which Azure support plan is specifically designed for non-production or trial environments and is the most affordable paid support option?

    Answer: Developer

    The Developer plan is the entry-level paid support plan, recommended for trial and non-production scenarios, with email support during business hours.