ATA ATA Bow Tech Customer Service & Sales 2 — Questions and Answers
Question 1: A customer wants to purchase a bow for whitetail deer hunting in the US. What minimum draw weight does the ATA generally recommend for ethical big game hunting?
- 40 lbs (Correct answer)
- 30 lbs
- 60 lbs
- 20 lbs
Correct answer: 40 lbs
Most states and the ATA recommend at least 40 lbs draw weight for ethical whitetail deer hunting.
Question 2: When fitting a customer for draw length, which measurement method is most commonly used?
- Wingspan divided by 2.5 (Correct answer)
- Height divided by 2
- Arm length multiplied by 3
- Shoulder width multiplied by 4
Correct answer: Wingspan divided by 2.5
Wingspan (fingertip to fingertip) divided by 2.5 provides a reliable estimate of proper draw length.
Question 3: A customer mentions back pain after extended shooting sessions. What is the most likely cause a technician should investigate first?
- Draw weight may be too heavy for the shooter's current fitness level (Correct answer)
- The bow riser is too long
- The peep sight is misaligned
- The arrow spine is too stiff
Correct answer: Draw weight may be too heavy for the shooter's current fitness level
Excessive draw weight is the most common cause of back and shoulder strain in archers.
Question 4: A youth customer outgrows their bow's draw length. What is the most cost-effective solution a bow technician should recommend?
- Adjust the draw length modules if the bow allows it (Correct answer)
- Purchase a new bow immediately
- Add a longer grip
- Change to heavier arrows
Correct answer: Adjust the draw length modules if the bow allows it
Many modern compound bows have adjustable draw length modules that allow incremental increases without buying new equipment.
Question 5: What is the purpose of offering a free bow inspection to customers?
- To build trust, identify needed services, and ensure customer safety (Correct answer)
- To increase the number of items sold regardless of need
- To meet a minimum service quota
- To void the manufacturer's warranty
Correct answer: To build trust, identify needed services, and ensure customer safety
Free inspections demonstrate value to the customer, identify genuine safety or performance issues, and build long-term loyalty.
Question 6: When a customer asks about the difference between a compound bow and a recurve bow, what is the key distinguishing feature of a compound bow?
- Cams and cables that provide a let-off at full draw (Correct answer)
- A longer riser with no moving parts
- A traditional wooden construction
- A fixed draw weight with no adjustment
Correct answer: Cams and cables that provide a let-off at full draw
Compound bows use a cam-and-cable system that reduces holding weight at full draw, known as let-off.
ATA ATA Bow Tech Customer Service & Sales 2
A customer wants to purchase a bow for whitetail deer hunting in the US.
What minimum draw weight does the ATA generally recommend for ethical big game hunting?