An ASUS customer contacts support claiming their device is overheating during normal use. The technician verifies the vents are clear. What should be checked NEXT?
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A
Confirm the latest thermal module driver and BIOS are installed
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B
Instruct the customer to use the laptop on a hard flat surface only
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C
Immediately schedule depot repair for thermal paste replacement
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D
Disable Turbo Boost in BIOS