Asset Management Digital and IT Asset Management 1 — Questions and Answers
Question 1: What does IT Asset Management (ITAM) primarily track and manage?
- Employee productivity metrics
- Hardware, software, and digital assets throughout their lifecycle (Correct answer)
- Customer relationship data
- Physical plant equipment only
Correct answer: Hardware, software, and digital assets throughout their lifecycle
ITAM encompasses the management of hardware, software licenses, cloud services, and other technology assets from acquisition to disposal.
Question 2: Which organization provides the ITIL framework that defines best practices for IT service and asset management?
- ISO
- AXELOS (formerly OGC) (Correct answer)
- IEEE
- NIST
Correct answer: AXELOS (formerly OGC)
AXELOS maintains the ITIL (Information Technology Infrastructure Library) framework, widely adopted for IT service management globally.
Question 3: Software Asset Management (SAM) is primarily concerned with:
- Designing software applications
- Optimizing software license usage and ensuring compliance (Correct answer)
- Network bandwidth allocation
- Database performance tuning
Correct answer: Optimizing software license usage and ensuring compliance
SAM manages software licenses to ensure compliance with vendor terms, avoid audits, and optimize spending by eliminating unused licenses.
Question 4: Which cloud computing model charges users only for the resources consumed rather than requiring upfront hardware purchases?
- On-Premises Model
- Colocation Model
- Pay-as-You-Go (OpEx) Cloud Model (Correct answer)
- Capital Lease Model
Correct answer: Pay-as-You-Go (OpEx) Cloud Model
Cloud computing's pay-as-you-go model converts hardware CapEx to operational expenditure, changing how IT assets are acquired and managed.
Question 5: A Configuration Management Database (CMDB) stores information about:
- Employee personnel records
- IT assets (configuration items) and their relationships within the IT environment (Correct answer)
- Financial account transactions
- Customer order history
Correct answer: IT assets (configuration items) and their relationships within the IT environment
A CMDB is a centralized repository of IT configuration items (CIs) and their interdependencies, supporting ITAM and incident management.
Question 6: What is a 'software audit' risk in digital asset management?
- Risk that software performs poorly
- Risk that a software vendor discovers unauthorized or under-licensed software use (Correct answer)
- Risk that a software update breaks systems
- Risk that developers exceed budget
Correct answer: Risk that a software vendor discovers unauthorized or under-licensed software use
Software vendors conduct license compliance audits and can impose significant penalties if organizations use more licenses than purchased.
Asset Management Digital and IT Asset Management 1
What does IT Asset Management (ITAM) primarily track and manage?