Risk Management & Mitigation Flashcards
7 cards from real ASE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Risk Management & Mitigation flashcards as text
A vehicle is returned to the shop two days after a brake job with a spongy pedal. What risk mitigation step is most important first?
Answer: Inspect for air in the system, leaks, or improper bleeding before releasing the vehicle again
A spongy pedal post-service indicates air or a leak in the hydraulic system; the root cause must be identified before the vehicle is declared safe.
What is the purpose of a shop's chemical hygiene plan (CHP)?
Answer: To document safe handling, storage, and emergency procedures for hazardous chemicals used in the shop
OSHA's Hazard Communication Standard requires a CHP that outlines procedures for safely using, storing, and responding to emergencies involving hazardous chemicals.
Which approach best manages the risk when a technician is uncertain whether a structural repair meets safety standards?
Answer: Stop work, consult the manufacturer's repair procedure, and if needed seek a second qualified opinion
Structural repairs that don't meet specification can compromise crash protection; halting and consulting authoritative procedures is the only responsible course of action.
A technician finds that a vehicle's frame has rust-through damage near a suspension mounting point. What is the correct action?
Answer: Inform the customer the vehicle is unsafe to drive and document the finding in writing
Frame rust-through at suspension mounting points can cause catastrophic separation; the vehicle must not be returned to service until the frame integrity is professionally assessed and repaired.
How does test equipment calibration directly relate to risk management in auto repair?
Answer: Out-of-calibration tools can produce false readings that lead to misdiagnosis and incorrect or unsafe repairs
Inaccurate test equipment can lead technicians to wrong conclusions, resulting in repairs that fail to fix or worsen safety issues.
What hazard is created by mixing used motor oil with used coolant in a waste collection container?
Answer: It contaminates both waste streams, making proper recycling impossible and creating an EPA violation
Used oil and coolant must be kept separate to allow proper recycling; mixing them creates a hazardous waste disposal problem and violates EPA used oil management standards.
When replacing a steering gear on a vehicle equipped with an electronic stability control (ESC) system, what additional risk mitigation step is required?
Answer: Perform a steering angle sensor calibration to ensure ESC functions correctly after installation
The steering angle sensor must be recalibrated after steering gear replacement to ensure the ESC system receives accurate input, which is critical for its crash-prevention function.