A customer's vehicle needs a windshield replacement, and your shop sends that work to an outside glass company. Which statement about this sublet repair is correct?
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A
Once the vehicle goes to the glass company, the customer has to deal with them directly about any problems
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B
The sublet work should stay off the repair order to avoid marking up another company's labor
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C
The shop stays responsible to the customer for the sublet work, and it should appear on the repair order
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D
Sublet work can be sent out without the customer's authorization if it is cheaper than doing it in-house