ASA ASA Workforce Management & Analytics

Question 1

What metric measures the percentage of time temporary workers are actively placed and working compared to total available hours?

Accepted Answer

Utilization rate

Answer

Fill rate

Answer

Time-to-fill

Answer

Turnover rate

Question 2

Which workforce analytics KPI measures how quickly a staffing agency fills an open requisition from the moment it is received?

Accepted Answer

Time-to-fill

Answer

Retention rate

Answer

Cost-per-hire

Answer

Spread margin

Question 3

In workforce planning, what does 'labor market analysis' primarily help staffing professionals determine?

Accepted Answer

Supply and demand for specific skill sets in a geographic area

Answer

Employee benefit costs

Answer

Client billing rate structures

Answer

Worker compensation claims frequency

Question 4

What is 'co-employment' in the context of staffing workforce management?

Accepted Answer

A shared employer relationship where both the staffing firm and client share certain employer responsibilities

Answer

A staffing firm acquiring another agency

Answer

A temporary worker holding two placements simultaneously

Answer

A joint venture between two staffing firms

Question 5

Which scheduling practice is commonly used by staffing agencies to manage variable client demand without overstaffing?

Accepted Answer

Just-in-time staffing

Answer

Permanent headcount expansion

Answer

Exclusive retained search

Answer

Direct sourcing only

Question 6

What does 'spread' refer to in staffing agency financial management?

Accepted Answer

The difference between the bill rate charged to clients and the pay rate given to workers

Answer

Geographic coverage of job openings

Answer

The range of job categories a firm recruits for

Answer

The variance in placement volumes across quarters