Risk Management & Mitigation Flashcards
7 cards from real ASF practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Risk Management & Mitigation flashcards as text
A technician discovers that an oven's thermal limiter has been bypassed with a jumper wire by a previous technician. What is the risk and correct action?
Answer: Remove the jumper, replace the thermal limiter, and document the unsafe modification found
A bypassed thermal limiter removes the appliance's primary overheating protection, creating a serious fire and burn risk that must be corrected immediately.
What is the significance of a 'hierarchy of controls' in appliance service risk management?
Answer: It provides a prioritized framework for selecting the most effective hazard control method
The hierarchy of controls ranks hazard control methods from most to least effective: elimination, substitution, engineering controls, administrative controls, and PPE.
A technician is servicing a range hood and finds the grease filters have not been cleaned in years, with heavy grease buildup. What risk does this present beyond poor ventilation?
Answer: Fire risk from ignition of accumulated grease if heat or a spark reaches the filter
Heavy grease accumulation in range hood filters is a significant fire hazard because grease is flammable and can ignite from cooking flames or sparks.
When transporting a recovered refrigerant cylinder in a service vehicle, which safety practice is REQUIRED?
Answer: Secure the cylinder upright in a ventilated area and keep it away from heat sources
Refrigerant cylinders must be secured to prevent tipping, kept in ventilated spaces, and away from heat to prevent pressure buildup and potential rupture.
A technician notices that a customer has installed an appliance closer to combustible materials than the manufacturer's clearance specification. What should the technician do?
Answer: Document the hazard, inform the customer of the fire risk and required clearance, and note it in the service record
Improper installation clearances create fire risks; the technician must inform the customer and document the hazard as part of their professional duty of care.
Which scenario BEST illustrates the concept of 'risk transference' in appliance service operations?
Answer: Purchasing liability insurance to shift financial risk from a service company to an insurer
Risk transference involves shifting financial or legal exposure to another party — liability insurance is the most common example in service operations.
A technician completes a repair on a gas appliance and the customer reports smelling gas two hours later. What does this situation MOST likely indicate about the repair?
Answer: The repair may have introduced or failed to correct a gas leak, requiring immediate return and reinspection
Post-repair gas odor strongly suggests an incomplete repair or a new leak introduced during service, which is a life-safety emergency requiring immediate reinspection.