aPHR Associate Professional in Human Resources 3 — Questions and Answers
Question 1: Under the Americans with Disabilities Act (ADA), what is an employer required to provide to a qualified individual with a disability?
- A promotion to a higher-paying role
- Reasonable accommodation unless it causes undue hardship (Correct answer)
- Complete exemption from all performance standards
- A private office regardless of company policy
Correct answer: Reasonable accommodation unless it causes undue hardship
The ADA requires employers to provide reasonable accommodations that enable qualified individuals with disabilities to perform essential job functions, unless doing so creates undue hardship.
Question 2: Which recruitment sourcing strategy involves encouraging current employees to refer qualified candidates from their personal networks?
- Campus recruiting
- Employee referral program (Correct answer)
- Retained executive search
- Job fair participation
Correct answer: Employee referral program
Employee referral programs leverage existing employees' networks to source candidates, often resulting in higher retention rates and faster time-to-fill.
Question 3: A company's turnover rate is 25% annually. Which calculation correctly identifies this metric if they employed 200 people and 50 left during the year?
- 50 ÷ 200 × 100 = 25% (Correct answer)
- 200 ÷ 50 × 100 = 400%
- 50 + 200 ÷ 2 = 125%
- 200 - 50 ÷ 50 = 300%
Correct answer: 50 ÷ 200 × 100 = 25%
Turnover rate is calculated by dividing the number of separations by the average number of employees and multiplying by 100.
Question 4: Which type of interview question is legally problematic when asked of a female job applicant during a hiring interview?
- What relevant experience do you have for this role?
- Can you describe a time you resolved a workplace conflict?
- Do you plan to have children in the future? (Correct answer)
- Are you comfortable working overtime when needed?
Correct answer: Do you plan to have children in the future?
Asking about future childbearing plans is discriminatory under Title VII and the Pregnancy Discrimination Act and should never be part of a job interview.
Question 5: ERISA primarily governs which area of human resources?
- Workplace safety and health standards
- Employee benefit plans including retirement and health plans (Correct answer)
- Minimum wage and overtime requirements
- Equal employment opportunity enforcement
Correct answer: Employee benefit plans including retirement and health plans
The Employee Retirement Income Security Act (ERISA) sets minimum standards for most voluntarily established retirement and health plans in private industry.
Question 6: A job analysis identifies that a Customer Service Representative must type 60 WPM. In job documentation, this is classified as a:
- Job duty
- Job specification (KSA) (Correct answer)
- Performance standard
- Compensation benchmark
Correct answer: Job specification (KSA)
Minimum qualifications such as typing speed are job specifications — the knowledge, skills, and abilities (KSAs) required to perform the job.
Question 7: Which HR metric measures the cost incurred to fill a vacant position, including advertising, recruiter time, and onboarding?
- Time-to-fill
- Retention rate
- Cost-per-hire (Correct answer)
- Offer acceptance rate
Correct answer: Cost-per-hire
Cost-per-hire tallies all recruiting expenditures divided by the number of hires, providing insight into recruitment efficiency and budget allocation.
aPHR Associate Professional in Human Resources 3
Under the Americans with Disabilities Act (ADA), what is an employer required to provide to a qualified individual with a disability?