Leadership & Management Flashcards

Which of the following best describes the concept of 'span of control' in an organization?

Answer: The number of subordinates a manager can effectively supervise

Span of control refers to the number of direct reports a single manager can effectively supervise, influencing organizational structure.

McGregor's Theory X assumes that employees are primarily motivated by:

Answer: Fear of punishment and external control

Theory X assumes workers are inherently lazy, dislike work, and must be controlled, directed, and threatened with punishment to achieve goals.

Which conflict resolution style involves finding a middle-ground solution where both parties give up something?

Answer: Compromising

Compromising seeks a mutually acceptable solution by having each party concede something, resulting in a partial win for both sides.

What does the 'unity of command' principle in classical management state?

Answer: An employee should receive orders from only one supervisor

The unity of command principle states that each employee should report to only one manager to avoid conflicting instructions and confusion.

A leader who uses rewards and penalties to motivate employees is best described as which type of leader?

Answer: Transactional leader

Transactional leaders motivate employees through a system of rewards and punishments tied to performance outcomes.

In Tuckman's model of group development, which stage is characterized by conflict and competition among team members?

Answer: Storming

The storming stage involves interpersonal conflict, competition for roles, and challenges to leadership as team members assert their opinions.

Which management function involves setting objectives and determining the best course of action to achieve them?

Answer: Planning

Planning is the management function that involves establishing goals and defining the strategies and steps needed to accomplish those goals.