AP Process Improvement & Optimization Flashcards
6 cards from real AP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 AP Process Improvement & Optimization flashcards as text
What is a KPI in the context of process performance monitoring?
Answer: Key Performance Indicator
A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a process or organization is achieving its objectives.
In process improvement, what does 'cycle time' measure?
Answer: The time it takes to complete one full unit of work from start to finish
Cycle time is the total elapsed time from the start to the completion of a single unit of work, including both active work and waiting time.
What is root cause analysis (RCA) designed to accomplish?
Answer: Identify the underlying source of a problem rather than just treating its symptoms
Root cause analysis systematically identifies the fundamental reason a problem occurred so that corrective actions address the source, not just the symptoms.
Which chart is commonly used to display process data over time and identify trends or unusual variation?
Answer: Control chart (run chart)
A control chart (or run chart) plots process measurements over time with control limits to distinguish normal variation from special-cause variation.
What is the purpose of a SIPOC diagram in process improvement?
Answer: To provide a high-level view of a process by identifying Suppliers, Inputs, Process, Outputs, and Customers
A SIPOC diagram gives a concise overview of a process, clarifying its boundaries and key elements before detailed mapping begins.
In the context of Lean, which of the following is NOT one of the seven classic types of waste (Muda)?
Answer: Innovation
The seven classic Lean wastes (TIMWOOD) are Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, and Defects; Innovation is not one of them.