Staff Development and Coaching Flashcards
7 cards from real ANM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Staff Development and Coaching flashcards as text
An assistant nurse manager wants to implement a peer mentoring program. Which outcome best demonstrates program success after six months?
Answer: Increased retention rates and self-reported confidence among new staff
Peer mentoring programs are primarily designed to improve new staff integration, confidence, and retention.
A staff nurse with 10 years of experience demonstrates resistance to a new electronic documentation system. Which coaching strategy is most appropriate?
Answer: Acknowledge their expertise and involve them in testing the new workflow
Involving experienced staff in the transition leverages their expertise and reduces resistance through ownership.
Which type of feedback is MOST effective for changing a staff nurse's long-term clinical behavior?
Answer: Immediate, specific, and behavior-focused feedback tied to observable actions
Immediate, specific, behavior-focused feedback is the most evidence-based approach for lasting behavioral change.
A nurse on the unit consistently completes tasks accurately but rarely speaks up in team huddles. Which development goal is most appropriate?
Answer: Set a goal for the nurse to contribute at least one idea per huddle and provide support
Identifying a specific, achievable communication goal with structured support builds confidence in less assertive staff.
When conducting an annual performance appraisal, the assistant nurse manager should PRIMARILY focus on:
Answer: Documenting a comprehensive, year-long review with specific examples
A valid performance appraisal reflects the entire evaluation period with objective, documented examples.
A staff nurse asks the assistant nurse manager to sponsor their enrollment in a BSN completion program. Which response best supports organizational and individual goals?
Answer: Explore available tuition reimbursement programs and create a shared development plan
Connecting staff to institutional resources and co-creating a development plan demonstrates investment in professional growth.
Which scenario best illustrates the coaching role versus the managing role of an assistant nurse manager?
Answer: Asking a nurse what steps they would take to prioritize care and guiding their reasoning
Coaching uses questions to develop the employee's own problem-solving ability, distinguishing it from directive managing.