Patient Safety and Advocacy Flashcards
7 cards from real ANM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Patient Safety and Advocacy flashcards as text
Which federal law requires hospitals to have a patient grievance process?
Answer: Conditions of Participation (CoP) for Medicare and Medicaid
CMS Conditions of Participation require hospitals to have a formal patient grievance process to protect patient rights.
A nurse manager is implementing a new fall prevention program. Which strategy is considered most effective at the unit level?
Answer: Conducting individualized fall risk assessments and implementing tailored, multi-component prevention strategies
Multi-component, individualized fall prevention strategies based on assessed risk factors are most effective at reducing falls.
A patient discloses to a nurse that they are being abused at home. Under mandatory reporting laws, the ANM should ensure the nurse:
Answer: Reports the suspected abuse to the appropriate agency as required by state law
Mandatory reporting laws in all US states require healthcare providers to report suspected abuse; patient safety supersedes confidentiality in these cases.
What is the primary goal of a healthcare failure mode and effect analysis (HFMEA)?
Answer: To prospectively identify and mitigate potential failure points in a process before harm occurs
HFMEA is a proactive safety tool that identifies vulnerabilities in healthcare processes before they cause patient harm.
Which of the following best defines 'informed consent' in the context of patient advocacy?
Answer: A process where the patient receives complete, understandable information about risks, benefits, and alternatives before agreeing to treatment
Informed consent is a process—not just a signature—requiring disclosure, comprehension, voluntariness, capacity, and decision.
An ANM identifies that a cultural group's patients consistently refuse certain standard screenings. The most appropriate action is to:
Answer: Engage with cultural liaisons and patient representatives to understand beliefs and develop culturally sensitive education and alternatives
Culturally competent care involves understanding cultural factors influencing health decisions and finding respectful, effective approaches to promote health.
What is the nurse manager's responsibility when a staff nurse raises a concern about a physician's order that seems inappropriate?
Answer: Support the nurse in clarifying the order with the physician and escalating through the chain of command if the concern is unresolved
The ANM must create a culture where nurses feel safe questioning orders and must support escalation when patient safety is at risk.