Leadership Skills & Staff Supervision Flashcards
7 cards from real ANM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership Skills & Staff Supervision flashcards as text
An ANM observes a nurse who is highly skilled clinically but dismissive of unlicensed assistive personnel (UAP). The BEST intervention is to:
Answer: Address the behavior privately and explain the impact on team function and patient care
Disrespectful behavior toward any team member harms collaboration and patient safety and must be addressed directly and promptly.
Which scheduling model has been associated with improved nurse satisfaction and reduced burnout in the literature?
Answer: Self-scheduling within defined unit parameters
Self-scheduling gives nurses control over their work-life balance, which is consistently linked to higher job satisfaction and retention.
A staff nurse approaches the ANM claiming a peer is taking credit for her ideas in team meetings. This BEST exemplifies which type of workplace conflict?
Answer: Interpersonal conflict
Interpersonal conflict involves tension between two individuals, often around issues of fairness, respect, or communication.
When using the SBAR communication framework, what is the purpose of the 'Background' component?
Answer: Provide relevant patient history and context
Background provides the receiver with relevant clinical history so they can understand the full context of the situation.
An ANM wants to evaluate the effectiveness of a new onboarding program. Which outcome measure is MOST appropriate?
Answer: New hire turnover rate at 90 days and one year
Retention data at 90 days and one year directly measures whether the onboarding program leads to sustained employment, the ultimate program goal.
During a difficult staffing shortage, an ANM asks a nurse to take a fifth consecutive shift. The nurse refuses. The MOST appropriate ANM response is to:
Answer: Acknowledge the refusal, explore the nurse's concerns, and seek alternative solutions
Acknowledging the refusal and exploring alternatives respects nurse wellbeing while still working toward a staffing solution.
An ANM is facilitating a quality improvement (QI) project to reduce catheter-associated urinary tract infections (CAUTIs). Which framework is MOST commonly used to structure this improvement effort?
Answer: PDCA (Plan-Do-Check-Act)
The PDCA cycle is the standard QI framework used in healthcare to test, implement, and sustain process improvements.