Quality Control & Process Improvement Flashcards
7 cards from real AME practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Control & Process Improvement flashcards as text
A scatter diagram plotting number of AME office staff against average examination cycle time shows a strong negative correlation. This suggests that:
Answer: As staff count increases, cycle time tends to decrease
A strong negative correlation on a scatter diagram indicates that as one variable increases, the other tends to decrease.
The 'affinity diagram' quality tool is primarily used to:
Answer: Organize large amounts of qualitative data into natural groupings
An affinity diagram groups ideas or issues by theme, making it useful for organizing brainstorming output into meaningful categories.
In a continuous improvement culture, 'kaizen' events are best described as:
Answer: Focused short-duration team efforts to rapidly improve a specific process
Kaizen events (or blitzes) are concentrated, time-boxed team workshops typically lasting a few days to achieve rapid targeted process improvements.
Which control chart type is most appropriate for monitoring the proportion of defective AME exam forms per batch when batch sizes vary?
Answer: p-chart
The p-chart monitors the proportion of nonconforming items and accommodates varying subgroup (batch) sizes.
An AME office uses mistake-proofing (poka-yoke) to prevent form completion errors. An example of this approach is:
Answer: Designing the electronic form to automatically flag missing required fields before submission
Poka-yoke prevents errors at the source by building in automatic checks that make it difficult or impossible to complete a step incorrectly.
When prioritizing quality improvement projects in an AME practice, an impact-effort matrix helps by:
Answer: Categorizing projects by ease of implementation versus expected impact to focus resources
An impact-effort matrix visually categorizes initiatives so teams can prioritize high-impact, low-effort 'quick wins' and plan larger efforts strategically.
Under ISO 9001 principles, 'evidence-based decision making' in an AME quality system means:
Answer: Basing decisions on the analysis of objective data and information
ISO 9001's evidence-based decision making principle requires that decisions be grounded in the analysis and evaluation of reliable data and information.