Quality Control & Process Improvement Flashcards
7 cards from real AME practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Control & Process Improvement flashcards as text
In lean process improvement, 'waste' (muda) that occurs when an AME performs tests not required by FAA standards is classified as:
Answer: Overproduction waste
Performing unnecessary tests beyond what is required constitutes overproduction waste in lean terminology.
A value stream map of an AME examination process is primarily used to:
Answer: Identify steps that add value versus those that create waste
Value stream mapping visualizes the entire process flow to distinguish value-added steps from non-value-added waste.
Failure Mode and Effects Analysis (FMEA) assigns a Risk Priority Number (RPN) by multiplying:
Answer: Severity, occurrence, and detectability
RPN = Severity × Occurrence × Detection; higher RPNs indicate failure modes requiring priority attention.
During an internal audit of an AME practice, the auditor finds that audiometric equipment calibration logs are missing for three months. The most immediate corrective action is to:
Answer: Suspend all audiometric testing and document the gap per the corrective action procedure
Suspending the affected process and formally documenting the nonconformance ensures regulatory compliance and initiates proper corrective action.
The 'check sheet' quality tool is most useful for:
Answer: Systematically collecting and tallying frequency data in real time
A check sheet provides a structured form for collecting and tallying frequency data as events occur.
Which benchmarking type compares an AME office's processes against those of best-performing non-medical organizations to gain breakthrough ideas?
Answer: Generic benchmarking
Generic benchmarking compares processes across unrelated industries to identify transferable best practices and innovative approaches.
A histogram of examination wait times at an AME office is right-skewed. This means:
Answer: Most wait times are short, with a few very long outliers
A right-skewed histogram has the bulk of data on the left (short times) with a tail extending right due to occasional long wait times.