Quality Control & Process Improvement Flashcards
7 cards from real AME practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Control & Process Improvement flashcards as text
Which root cause analysis tool uses a fishbone diagram to categorize potential causes of a defect?
Answer: Ishikawa diagram
The Ishikawa (fishbone) diagram organizes potential causes into categories such as people, process, equipment, and environment.
In an AME office, a '5 Why' analysis is performed when a pilot's medical file was incorrectly flagged. The technique is best described as:
Answer: Iteratively asking why until the root cause is identified
The 5 Why technique repeatedly asks 'why' an event occurred, drilling down until the fundamental root cause is uncovered.
A control chart shows a run of eight consecutive data points on the same side of the centerline. This pattern indicates:
Answer: A special cause that warrants investigation
Eight or more consecutive points on one side of the centerline is a Western Electric run rule violation signaling a non-random special cause.
Which metric best measures the effectiveness of a corrective action implemented after an AME audit finding?
Answer: Recurrence rate of the same finding after the corrective action
Tracking whether the same finding recurs after a corrective action directly measures whether the action was effective.
Plan-Do-Study-Act (PDSA) differs from Plan-Do-Check-Act (PDCA) primarily in that PDSA emphasizes:
Answer: Learning and deeper analysis of results in the Study phase
PDSA replaces 'Check' with 'Study' to stress thorough learning and interpretation of results before acting.
An AME notices that vision screening errors cluster on Monday mornings. The most appropriate QI action is to:
Answer: Investigate whether fatigue, equipment calibration, or workflow factors cause the pattern
Investigating the specific conditions present on Monday mornings follows a data-driven root cause approach before implementing changes.
Which statistical concept describes the degree to which a measurement process produces consistent results under the same conditions?
Answer: Reliability
Reliability refers to the consistency or repeatability of measurements under the same conditions.