Ambulatory Care Quality and Safety Improvement Flashcards
7 cards from real Ambulatory Care Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ambulatory Care Quality and Safety Improvement flashcards as text
Which metric is most appropriate for measuring the effectiveness of a medication reconciliation program in an outpatient clinic?
Answer: Rate of unintended medication discrepancies identified at transitions of care
Unintended medication discrepancies identified at care transitions directly measure whether reconciliation is catching errors that could harm patients.
A clinic wants to reduce inappropriate antibiotic prescribing. Which quality improvement approach best supports real-time behavior change among prescribers?
Answer: Audit and feedback with individualized prescriber scorecards displayed at point of care
Individualized, real-time audit and feedback at the point of care is the most effective intervention for changing prescribing behavior.
In ambulatory care, a 'near miss' event should be primarily used to:
Answer: Analyze system vulnerabilities and implement preventive changes
Near misses reveal latent system failures and represent opportunities to prevent future harm before it reaches a patient.
A PDSA cycle in ambulatory quality improvement stands for:
Answer: Plan, Do, Study, Act
Plan-Do-Study-Act is the iterative quality improvement framework used to test and refine changes on a small scale before broader implementation.
Which action best demonstrates a high-reliability organization (HRO) principle in an outpatient setting?
Answer: Encouraging staff to speak up about safety concerns regardless of hierarchy
HROs foster a culture of psychological safety where all staff, regardless of role, actively report concerns without fear of hierarchy.
A clinic notices its colorectal cancer screening rate is 52% against a benchmark of 75%. Which tool would best identify root causes before selecting an intervention?
Answer: Fishbone (Ishikawa) diagram
A fishbone diagram systematically maps potential causes across categories (patient, provider, process, environment) to identify root causes of a quality gap.
Under HEDIS measurement, which of the following is a key ambulatory care quality domain?
Answer: Preventive care and screening completion rates
HEDIS measures preventive care and screening rates (e.g., mammography, colorectal screening, childhood immunizations) as core ambulatory quality indicators.