Amazon Area Manager Assessment Fulfillment Center Process Paths & Productivity Metrics

Question 1

What is the correct order of the main process paths in an Amazon fulfillment center?

Accepted Answer

Receive → Stow → Pick → Pack → Ship

Answer

On the inbound side, freight is received and then stowed. On the outbound side, items are picked, packed, and shipped.

Question 2

What does UPH stand for as a productivity metric?

Accepted Answer

Units Per Hour

Answer

UPH means Units Per Hour. It measures how many units an associate or process handles in an hour.

Question 3

A pick department has 20 associates working 10 hours each and picks 30,000 units. What is the department's UPH?

Accepted Answer

150

Answer

Total labor hours are 20 × 10 = 200. Dividing 30,000 units by 200 hours gives 150 UPH.

Question 4

You need to pack 48,000 units in a 10-hour shift and packers average 120 UPH. How many packers do you need?

Accepted Answer

40

Answer

48,000 units over 10 hours is 4,800 units per hour. At 120 UPH per packer, that's 4,800 ÷ 120 = 40 packers.

Question 5

Which process path is part of INBOUND operations?

Accepted Answer

Stow

Answer

Stow puts received inventory into storage bins, which makes it an inbound process. Pick, pack, and ship are outbound.

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