ALA ALA Technology and Information Systems

Question 1

What is the primary function of a practice management system in a law firm?

Accepted Answer

To track matters, deadlines, contacts, and billing in one platform

Answer

To manage payroll processing

Answer

To handle outbound marketing campaigns

Answer

To automate court e-filing

Question 2

Which security principle limits each user's access to only the data and systems needed for their job?

Accepted Answer

Principle of least privilege

Answer

Defense in depth

Answer

Zero-trust architecture

Answer

Role-based encryption

Question 3

What does an SLA (Service Level Agreement) define between a law firm and a technology vendor?

Accepted Answer

Expected performance standards, uptime guarantees, and support response times

Answer

The vendor's software license fees

Answer

Data privacy waiver terms

Answer

Hardware ownership rights

Question 4

Which type of attack involves tricking employees into revealing passwords by posing as a trusted source via email?

Accepted Answer

Phishing

Answer

Ransomware

Answer

SQL injection

Answer

Denial of service

Question 5

What is the purpose of a disaster recovery plan (DRP) in a law firm?

Accepted Answer

To restore IT systems and data after a major disruption

Answer

To prevent malpractice claims

Answer

To onboard new IT staff

Answer

To negotiate software contracts

Question 6

Which document management system feature ensures only the latest version of a file is used?

Accepted Answer

Version control

Answer

Optical character recognition

Answer

Matter synchronization

Answer

Cloud backup