Professional Ethics and Standards Flashcards

Before collecting demographic information, what should a specialist ideally explain to the inquirer?

Answer: Why the information is collected, how it is used, and that answering is voluntary unless required for service

Informed consent means inquirers understand the purpose and voluntary nature of data collection.

A specialist strongly disagrees with a caller's religious beliefs. How should this affect service?

Answer: Personal values should not influence the quality or content of referrals

Professional standards require specialists to set aside personal biases and serve inquirers objectively.

A specialist suspects a child is being abused based on a caller's statements. What is required?

Answer: Follow mandated reporting laws and agency protocol

Suspected child abuse triggers legal reporting obligations that override confidentiality.

Which best describes cultural competence in AIRS ethical practice?

Answer: Respecting diverse cultures and adapting communication, such as using interpreters, to meet inquirers' needs

Cultural competence involves respectful, adaptive service including language access.

How should inquirer records be handled under AIRS Standards?

Answer: Stored securely with access limited to authorized staff and retained per policy

Records must be secured, access-limited, and retained or destroyed according to agency policy.

A specialist develops a personal friendship with a frequent caller and begins meeting them socially. This raises concerns about:

Answer: Professional boundaries and dual relationships

Dual relationships can compromise objectivity and should be avoided.

Why should I&R specialists offer more than one referral option when possible?

Answer: To support informed choice and increase chances the inquirer's need is met

Multiple options empower choice and provide alternatives if one resource fails.