AIRS - Alliance of Information and Referral Systems Resource Database Management Questions and Answers

Question 1

An I&R service's resource database contains an entry for a local food pantry.
During the annual verification call, the resource specialist learns the food pantry has new hours of operation and has added a service for homebound seniors.
According to AIRS Standards, what is the most critical immediate action for the resource database curator?

Accepted Answer

Update the database record with the new hours and service information in a timely manner.

Answer

Schedule a follow-up call for the next quarter to confirm the new information.

Answer

Make a note in the record to update it at the end of the month.

Answer

Wait for the agency to send an official email with the changes before updating the system.

Question 2

A resource database curator is responsible for indexing services in a large, comprehensive database. To ensure consistency and facilitate effective searching, which of the following should be the primary guide for classifying and indexing services?

Accepted Answer

The AIRS/211 LA County Taxonomy of Human Services.

Answer

A proprietary keyword system developed in-house.

Answer

The service categories used by the local government's social services department.

Answer

Alphabetical listing based on the program name.

Question 3

Which of the following is a key component of a robust quality assurance process for a resource database, according to AIRS Standards?

Accepted Answer

Conducting an annual survey of the agencies listed in the database to measure satisfaction and accuracy.

Answer

Updating at least 50% of agency records each year.

Answer

Relying solely on users to report incorrect information.

Answer

Reviewing the database structure and design every five years.

Question 4

A new I&R organization is establishing its resource database. The team is drafting an inclusion/exclusion policy. According to AIRS Standards, why is it essential to create and uniformly apply this policy?

Accepted Answer

To ensure staff and the public are aware of the scope and limitations of the database.

Answer

To ensure the database only contains agencies that have a large budget.

Answer

To limit the number of records, making the database easier to manage.

Answer

To exclude any organization that has not been in operation for at least five years.

Question 5

A resource specialist receives an unconfirmed report from a client that a listed service provider has abruptly closed. What is the most appropriate first step for the resource database manager?

Accepted Answer

Attempt to verify the information directly with the service provider or a reliable source.

Answer

Immediately delete the agency's record from the database to prevent bad referrals.

Answer

Leave the record as is until the official annual update.

Answer

Add a public note to the record stating 'Reported as closed' without verification.

Question 6

According to AIRS Standards for database management, what is the recommended benchmark for the annual verification rate of resource records?

Accepted Answer

An 85-95% update rate within a 12-month cycle, with 100% being the ultimate goal.

Answer

A 50% update rate within a 24-month cycle.

Answer

A 75% update rate within an 18-month cycle.

Answer

A 100% update rate within a 6-month cycle.