Professional Standards and Ethics Flashcards
7 cards from real AIRS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards and Ethics flashcards as text
A minor calls asking about birth control services and requests that their parents not be told. The specialist should:
Answer: Provide appropriate information while following state law and agency policy on minors' confidentiality
Specialists respect minors' confidentiality within the bounds of applicable law and agency policy.
Which practice supports the ethical principle of accuracy in the resource database?
Answer: Verifying each listing on a regular schedule, at least annually
Regular formal verification, at least annually, keeps referral information current and reliable.
An inquirer becomes verbally abusive toward the specialist. The best professional response is to:
Answer: Remain calm, set respectful limits, and follow agency policy if abuse continues
Specialists maintain professionalism and use agency procedures to set limits on abusive behavior.
Collecting demographic data such as age and ZIP code from inquirers is ethically acceptable mainly because:
Answer: It supports needs assessment and community planning when collected and reported appropriately
Aggregated inquirer data documents community needs and service gaps for planning purposes.
Which situation best describes 'empowerment' in I&R practice?
Answer: The specialist provides information and support so capable inquirers can act for themselves
Empowerment means equipping inquirers with what they need to help themselves when they are able.
An organization in the database is found to be charging fees while claiming services are free. The I&R agency should:
Answer: Investigate, update the listing accurately, and apply its inclusion/exclusion policy
Agencies correct inaccurate listings and apply their written policy to decide on continued inclusion.
A specialist meets a former inquirer at a community event. To protect confidentiality, the specialist should:
Answer: Let the former inquirer decide whether to acknowledge the prior contact
Acknowledging a prior I&R contact in public could disclose confidential information, so the inquirer leads.