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Professional Standards and Ethics Flashcards

7 cards from real AIRS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Professional Standards and Ethics flashcards as text

  1. Before contacting another agency on an inquirer's behalf and sharing their information, the specialist must obtain:

    Answer: The inquirer's informed consent

    Personal information may only be shared with third parties when the inquirer gives informed consent, barring legal exceptions.

  2. A caller states a clear, specific plan to harm a named individual today. Which response aligns with I&R standards?

    Answer: Follow agency duty-to-warn/emergency protocols and contact appropriate authorities

    Imminent danger to others is a recognized exception to confidentiality requiring emergency intervention per agency policy.

  3. An inquirer decides not to pursue a referral the specialist believes would greatly help them. The specialist should:

    Answer: Respect the decision while making sure the inquirer has the information if they change their mind

    Self-determination means the inquirer makes their own choices, even ones the specialist disagrees with.

  4. Which is the best reason an I&R agency maintains a written inclusion/exclusion policy for its resource database?

    Answer: To apply consistent, transparent criteria for which services are listed

    A written inclusion/exclusion policy ensures fair, consistent, and defensible decisions about database listings.

  5. A specialist realizes they gave an inquirer an outdated phone number during a call earlier that day. The ethical action is to:

    Answer: Attempt to contact the inquirer with correct information if consent for callback exists and update the database

    Accuracy and accountability require correcting errors and updating resource information promptly.

  6. An I&R specialist shares an interesting caller's story, including identifying details, on personal social media. This is a violation of:

    Answer: Confidentiality and privacy

    Sharing identifiable inquirer information outside the work context breaches confidentiality.

  7. When a specialist's personal beliefs conflict with a service an inquirer requests (e.g., a legal service the specialist morally opposes), the specialist should:

    Answer: Provide accurate, nonjudgmental information or transfer to a colleague per agency policy

    Personal values must not limit an inquirer's access to accurate, unbiased information.