AIRS AIRS Technology Systems and Reporting 1 — Questions and Answers
Question 1: Which taxonomy is the national standard used by I&R organizations to classify human services in the U.S.?
- ICD-10 Medical Classification System
- AIRS/211 LA County Taxonomy of Human Services (Correct answer)
- NAICS Business Classification Codes
- DSM-5 Diagnostic Categories
Correct answer: AIRS/211 LA County Taxonomy of Human Services
The AIRS/211 LA County Taxonomy of Human Services is the nationally recognized classification system for categorizing human and social services in I&R databases.
Question 2: What is the recommended minimum update frequency for resource database records according to AIRS standards?
- Every five years
- At least annually, or when changes occur (Correct answer)
- Only when a client reports incorrect information
- Quarterly for all records regardless of changes
Correct answer: At least annually, or when changes occur
AIRS standards require records to be updated at least annually and whenever significant changes are identified to maintain data accuracy.
Question 3: In I&R information systems, 'call data' typically includes which of the following?
- Staff payroll records
- Caller demographics, needs identified, and referrals provided (Correct answer)
- Resource provider financial statements
- Marketing campaign performance metrics
Correct answer: Caller demographics, needs identified, and referrals provided
Call data records the interaction details including who called, what they needed, and what referrals were offered, forming the basis for service reporting.
Question 4: Which technology feature is most important for ensuring I&R database accessibility to individuals with disabilities?
- High-resolution color graphics on the homepage
- WCAG (Web Content Accessibility Guidelines) compliance (Correct answer)
- Password-protected access for all users
- Integration with social media platforms
Correct answer: WCAG (Web Content Accessibility Guidelines) compliance
WCAG compliance ensures that web-based I&R tools meet accessibility standards for users with visual, auditory, motor, and cognitive disabilities.
Question 5: What does 'de-duplication' mean in the context of an I&R resource database?
- Removing outdated taxonomic categories
- Identifying and merging duplicate resource records for the same agency or service (Correct answer)
- Deleting inactive client files
- Filtering out low-rated resources from search results
Correct answer: Identifying and merging duplicate resource records for the same agency or service
De-duplication is the process of identifying and consolidating duplicate entries so each service is represented only once, improving data quality.
Question 6: 211 systems in the U.S. are required to report data to which national aggregation effort?
- The National Call Center Alliance
- The 211 National Data Standards and Reporting Initiative (Correct answer)
- The U.S. Department of Labor workforce database
- The CDC National Health Interview Survey
Correct answer: The 211 National Data Standards and Reporting Initiative
The 211 National Data Standards and Reporting Initiative collects aggregated data from 211 systems nationwide to support research and policy decisions.
AIRS AIRS Technology Systems and Reporting 1
Which taxonomy is the national standard used by I&R organizations to classify human services in the U.S.?