AHIMA Quality Improvement 2

Question 1

What is the primary purpose of a fishbone (Ishikawa) diagram in quality improvement?

Accepted Answer

To identify potential root causes of a problem

Answer

The fishbone diagram is a cause-and-effect tool used to visually identify and categorize the potential root causes contributing to a specific problem.

Question 2

In the Plan-Do-Study-Act (PDSA) cycle, what occurs during the 'Study' phase?

Accepted Answer

Data is analyzed and compared to predictions

Answer

The Study phase involves analyzing the data collected during the Do phase and comparing actual results to predicted outcomes to determine what was learned.

Question 3

Which quality improvement tool displays process variation over time and distinguishes between common-cause and special-cause variation?

Accepted Answer

Control chart

Answer

A control chart plots data points over time with upper and lower control limits, helping identify whether variation is inherent to the process or caused by an unusual event.

Question 4

A Pareto chart is MOST useful for:

Accepted Answer

Identifying the vital few causes that account for most problems

Answer

Based on the 80/20 rule, a Pareto chart ranks causes by frequency so teams can focus on the few factors responsible for the majority of problems.

Question 5

The Institute for Healthcare Improvement's 'Triple Aim' framework focuses on simultaneously improving which three dimensions?

Accepted Answer

Population health, patient experience, and per capita cost

Answer

The Triple Aim targets better health for populations, better care experiences for individuals, and lower per capita costs for healthcare systems.

(AHIMA) American Health Information Management Association Practice Test

(AHIMA) American Health Information Management Association Practice Test

AHIMA Quality Improvement 2