Practice Test Geeks(AHIC) AMIA Health Informatics Certification Practice Test
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AHIC Healthcare Workflow and Change Management Flashcards

6 cards from real AHIC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 AHIC Healthcare Workflow and Change Management flashcards as text

  1. In health informatics, workflow analysis performed before an EHR implementation is primarily intended to:

    Answer: Identify current-state processes and redesign workflows to leverage technology effectively

    Pre-implementation workflow analysis documents current-state processes so organizations can redesign and optimize them rather than automating inefficient workflows.

  2. Which change management model is most commonly applied in healthcare IT implementations to address the human side of technology adoption?

    Answer: Kotter's 8-Step Change Model

    Kotter's 8-Step Change Model, which emphasizes creating urgency, building coalitions, and anchoring change in culture, is widely used in healthcare IT change management.

  3. A 'super user' in a health IT implementation context is best described as:

    Answer: A frontline staff member trained extensively to support peers during and after go-live

    Super users are clinicians or staff trained as system experts who provide peer-level support and serve as the first line of help during and after EHR go-live.

  4. Which approach to EHR go-live involves transitioning all departments and locations simultaneously?

    Answer: Big bang implementation

    A big bang implementation deploys the new EHR system across all departments and sites simultaneously, offering consistency but carrying higher organizational risk.

  5. Resistance to health IT adoption among clinical staff is MOST effectively addressed by:

    Answer: Engaging clinicians early in design, providing role-specific training, and demonstrating value

    Early clinician engagement in system design, tailored training, and clear demonstration of clinical value are evidence-based strategies for overcoming resistance to IT adoption.

  6. A SIPOC diagram used in healthcare workflow analysis stands for:

    Answer: Suppliers, Inputs, Process, Outputs, Customers

    SIPOC (Suppliers, Inputs, Process, Outputs, Customers) is a high-level process mapping tool used to scope and understand workflows before improvement efforts.