AEP Quality Assurance and Improvement 3

Question 1

In ergonomics program evaluation, which metric best reflects the effectiveness of an ergonomic intervention in reducing musculoskeletal disorder risk?

Accepted Answer

Pre- and post-intervention RULA/REBA score reduction

Answer

Number of ergonomic assessments completed

Answer

Total training hours delivered

Answer

Number of new workstation furniture purchases

Question 2

A quality audit of an ergonomics program reveals that corrective actions are frequently not completed on time. The BEST systemic fix is to:

Accepted Answer

Implement a tracking system with assigned owners and deadlines

Answer

Increase the number of ergonomic assessments

Answer

Reduce the number of corrective actions generated

Answer

Outsource ergonomic assessments to a third party

Question 3

Which DMAIC phase in Six Sigma involves identifying the key process variables that most influence ergonomic outcomes?

Accepted Answer

Analyze

Answer

Define

Answer

Measure

Answer

Improve

Question 4

Benchmarking in an ergonomics quality program primarily involves:

Accepted Answer

Comparing program metrics against industry best practices or peer organizations

Answer

Setting upper and lower control limits on a chart

Answer

Measuring workstation dimensions against anthropometric tables

Answer

Calculating the cost-benefit ratio of ergonomic controls

Question 5

Which of the following represents a SMART goal for an ergonomics quality improvement initiative?

Accepted Answer

Reduce MSD-related lost workdays by 20% within 12 months

Answer

Improve workplace safety

Answer

Increase ergonomic awareness among employees

Answer

Conduct more ergonomic assessments next year

Question 6

During an ergonomics program review, you find that injury rates have declined but worker satisfaction with workstations has also declined. This suggests:

Accepted Answer

Lagging indicators improved while leading indicators may be signaling future problems

Answer

The program is fully successful and requires no changes

Answer

Injury data is unreliable and should be discarded

Answer

Worker satisfaction is not relevant to ergonomics quality

Question 7

A Pareto chart in an ergonomics quality improvement effort is MOST useful for:

Accepted Answer

Identifying the vital few causes responsible for most ergonomic problems

Answer

Tracking a single metric over time

Answer

Displaying the distribution of force measurements

Answer

Correlating two ergonomic variables