Quality Assurance and Improvement Flashcards
7 cards from real AEP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance and Improvement flashcards as text
An ergonomics team wants to prioritize which of 15 identified workstations to fix first. The MOST appropriate quality tool to support this decision is:
Answer: Risk priority matrix (risk scoring)
A risk priority matrix ranks hazards by severity and likelihood, helping teams allocate resources to the highest-risk situations first.
ISO 45001 relates to ergonomics quality programs primarily because it:
Answer: Provides a framework for occupational health and safety management systems that includes ergonomics hazard controls
ISO 45001 is an international standard for OH&S management systems that requires organizations to identify, assess, and control workplace hazards including ergonomic risks.
A scatter plot is used in ergonomics quality improvement to:
Answer: Explore the potential relationship between two ergonomic variables
Scatter plots display the relationship between two variables, such as lift frequency and reported discomfort scores, to identify potential correlations.
Which practice best supports a 'culture of continuous improvement' in an ergonomics program?
Answer: Encouraging workers to report ergonomic concerns without fear of reprisal
A psychologically safe environment where workers freely report concerns enables proactive identification and resolution of ergonomic hazards before injuries occur.
When calculating incidence rates to evaluate an ergonomics program's impact, the standard OSHA formula uses which denominator?
Answer: 100 full-time workers (200,000 hours)
OSHA's incidence rate formula uses 200,000 hours (equivalent to 100 full-time workers working 40 hrs/week for 50 weeks) as the standard denominator.
A 'Gemba walk' applied to ergonomics quality assurance involves:
Answer: Going to the actual workplace to observe tasks and conditions firsthand
A Gemba walk ('go to the real place' in Japanese) involves direct observation at the worksite to understand actual conditions rather than relying solely on data or reports.
After implementing an ergonomic control, which approach BEST demonstrates that the improvement was due to the intervention rather than other factors?
Answer: Using a pre-post design with a comparison (control) group
A controlled study design with a comparison group helps isolate the effect of the ergonomic intervention from other variables that could explain observed changes.