Passenger Safety and Service Flashcards
7 cards from real ADX practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
Read the first 7 Passenger Safety and Service flashcards as text
A passenger with a peanut allergy boards a flight. Under current FAA and DOT guidance, the carrier:
Answer: May, but is not required to, accommodate the allergy; policies vary by carrier
DOT guidance does not mandate peanut-free flights; accommodation of food allergies is carrier-policy dependent, though carriers must address disability-related accommodation requests.
What is the dispatcher's role when a captain declares a medical emergency diversion?
Answer: The dispatcher supports the captain by identifying the nearest suitable airport, notifying emergency services, and coordinating clearance
Under joint dispatch authority, the dispatcher supports the captain during emergencies by providing airport options, coordinating ground resources, and relaying information to all stakeholders.
Which of the following is a dispatcher's obligation under FAR 121.663 related to flight release documents?
Answer: Ensure the dispatch release includes weather information sufficient for the flight
FAR 121.663 requires the dispatch release to include weather information at origin, destination, and alternates to ensure informed go/no-go decisions affecting passenger safety.
An aircraft experiences rapid decompression at FL350. At what cabin altitude must oxygen masks automatically deploy per FAR 25.1447?
Answer: 14,000 feet cabin altitude
FAR 25.1447 requires automatic deployment of passenger oxygen masks when cabin altitude reaches 14,000 feet to protect passengers from hypoxia.
Under DOT rules, what must an air carrier do if a passenger is denied boarding due to an overbooking situation?
Answer: Provide involuntary denied boarding compensation per DOT regulations based on fare and delay length
DOT's bumping regulations require carriers to pay involuntary denied boarding compensation calculated as a multiple of the one-way fare, depending on the length of the resulting delay.
A dispatcher notes that the destination airport has a NOTAM indicating that the jet bridge is out of service. Which passenger group does this most directly affect from a safety and regulatory standpoint?
Answer: Passengers with mobility impairments who require jet bridge accessibility accommodations under the Air Carrier Access Act
The Air Carrier Access Act (ACAA) requires carriers to provide accessible boarding; an inoperative jet bridge may necessitate alternative lift equipment or ramp access arrangements for mobility-impaired passengers.
What is the significance of a 'sterile aisle' command issued by the captain during taxi?
Answer: Flight attendants must take their seats and cease passenger service, clearing the aisle for potential emergency evacuation
A sterile aisle command during taxi requires flight attendants to be seated and the aisle clear so evacuation can proceed immediately if the aircraft stops unexpectedly.