Adult-Gerontology Primary Care Nurse Practitioner Exam Quality Control & Assurance 4 — Questions and Answers
Question 1: A 78-year-old patient reports that she received duplicate prescriptions for warfarin from two different providers in your practice. This represents which type of quality and safety event?
- Near-miss event
- Sentinel event
- Adverse drug event (Correct answer)
- No-harm event
Correct answer: Adverse drug event
An adverse drug event (ADE) occurs when a patient is harmed or at risk of harm due to medication use, including duplicate prescriptions that create overdose risk.
Question 2: A primary care clinic wants to improve colorectal cancer screening rates using quality improvement methodology. After defining the aim, which step comes next in the Model for Improvement?
- Implement the change clinic-wide
- Establish measures to determine if change leads to improvement (Correct answer)
- Conduct a staff satisfaction survey
- File a CMS quality report
Correct answer: Establish measures to determine if change leads to improvement
After defining the aim, the Model for Improvement requires identifying measures that will tell you whether your changes are leading to improvement before testing changes.
Question 3: An AGPCNP is reviewing population-level data and notices that bone density screening rates for women aged 65+ dropped from 72% to 58% after adding a new EHR module. This unintended consequence should be tracked as which type of QI measure?
- Outcome measure
- Process measure
- Balancing measure (Correct answer)
- Structure measure
Correct answer: Balancing measure
Balancing measures track unintended consequences of quality improvement changes — improvements in one area that cause problems in another.
Question 4: A geriatric clinic applies Lean methodology to reduce patient wait times. Which concept central to Lean focuses on eliminating steps that add no value from the patient's perspective?
- Six Sigma defect reduction
- Waste elimination (Muda) (Correct answer)
- Control chart monitoring
- Benchmarking against top performers
Correct answer: Waste elimination (Muda)
Lean's concept of Muda (waste) involves identifying and eliminating non-value-added steps in a process from the perspective of the customer or patient.
Question 5: Under Medicare's Quality Payment Program, an AGPCNP's practice qualifies as a small practice. What accommodation does CMS provide for small practices under MIPS?
- Complete exemption from all quality reporting
- Additional bonus points added to the final MIPS score (Correct answer)
- Reduced documentation requirements only
- Automatic maximum reimbursement regardless of performance
Correct answer: Additional bonus points added to the final MIPS score
CMS provides small practices (15 or fewer clinicians) with a 6-point addition to their final MIPS score to help offset reporting burdens.
Question 6: A clinic's infection control committee reviews data showing a cluster of urinary tract infections in catheterized elderly patients in a post-acute care setting. The FIRST step in a root cause analysis is to:
- Implement immediate corrective actions
- Clearly define the problem and establish what happened (Correct answer)
- Identify individual staff members responsible
- Report the cluster to the state health department immediately
Correct answer: Clearly define the problem and establish what happened
Root cause analysis begins with clearly defining and describing the problem — what happened, when, and to whom — before investigating causes.
Question 7: A health system uses statistical process control (SPC) charts to monitor monthly fall rates in a primary care setting. Data points falling outside the upper control limit (UCL) indicate:
- Normal random variation within the process
- A special cause variation requiring investigation (Correct answer)
- Successful achievement of the quality goal
- A need to recalculate the control limits
Correct answer: A special cause variation requiring investigation
Data points outside the upper or lower control limits signal special cause variation — a non-random event that requires investigation to identify its specific cause.
A 78-year-old patient reports that she received duplicate prescriptions for warfarin from two different providers in your practice.
This represents which type of quality and safety event?