ADR Online Dispute Resolution Methods 2

Question 1

Which ODR platform feature allows parties to submit settlement offers without revealing their position to the other side until a match is found?

Accepted Answer

Blind bidding

Answer

Blind bidding keeps each party's offer confidential until both figures fall within an agreed overlap range, encouraging honest offers.

Question 2

Under the EU Online Dispute Resolution Regulation, which institution is responsible for operating the central ODR platform?

Accepted Answer

European Commission

Answer

The European Commission operates the EU ODR platform, connecting consumers and traders with certified ADR entities across member states.

Question 3

What is 'asynchronous communication' in the context of ODR?

Accepted Answer

Parties exchange messages at different times without simultaneous presence

Answer

Asynchronous communication lets parties contribute to the process at their own convenience, which is a core ODR advantage over traditional synchronous hearings.

Question 4

Which jurisdiction first enacted legislation specifically designed to govern court-connected ODR for small claims?

Accepted Answer

United States (Utah)

Answer

Utah launched a court-connected ODR program under state legislation, becoming one of the first U.S. jurisdictions to codify ODR for small claims cases.

Question 5

In ODR, what does 'negotiation support software' primarily do?

Accepted Answer

Provides structured templates and prompts to help parties communicate offers

Answer

Negotiation support software scaffolds the process with guided questions and offer frameworks, improving communication without removing human judgment.

(ADR) Alternative Dispute Resolution Certification Practice Test

(ADR) Alternative Dispute Resolution Certification Practice Test

ADR Online Dispute Resolution Methods 2