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ADM Metrics & Reporting Flashcards

6 cards from real ADM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. What does the OKR framework stand for, and what is its purpose in agile delivery?

    Answer: Objectives and Key Results; aligns team work to measurable outcomes

    OKRs define ambitious Objectives paired with measurable Key Results, helping agile delivery managers connect team activities to strategic business goals.

  2. What is the 'happiness metric' commonly used by agile teams?

    Answer: A regularly collected measure of team morale and job satisfaction

    The happiness metric involves asking team members to regularly rate their satisfaction, enabling managers to detect morale trends before they impact performance.

  3. What does Net Promoter Score (NPS) measure in an agile delivery context?

    Answer: Stakeholder or customer likelihood to recommend the product or team

    NPS asks stakeholders or customers how likely they are to recommend the product or service, providing a simple satisfaction and loyalty indicator.

  4. What is 'deployment frequency' as a DORA metric?

    Answer: How often an organization successfully releases code to production

    Deployment frequency measures how often a team ships to production; high-performing teams deploy multiple times per day as a sign of mature DevOps practices.

  5. What are DORA metrics used to assess?

    Answer: DevOps and software delivery performance using four key indicators

    DORA (DevOps Research and Assessment) metrics — deployment frequency, lead time for changes, change failure rate, and time to restore — benchmark delivery performance.

  6. What is 'change failure rate' as defined by DORA research?

    Answer: Percentage of deployments that cause a failure in production

    Change failure rate measures the proportion of deployments that result in degraded service or require hotfixes, indicating deployment quality and risk.