ADC ADC - Certified Activity Director Community Resources and Volunteer Management 3

Question 1

NCCAP recommends that activity professionals document volunteer hours primarily to:

Accepted Answer

Demonstrate program value to administration and support accreditation processes

Answer

Limit volunteer participation time

Answer

Reduce the facility's liability exposure only

Answer

Track volunteer personal contact information

Question 2

An activity director is planning a pen pal program between residents and a local school. The MOST important safeguard is:

Accepted Answer

Obtaining resident and family consent and ensuring no protected health information is shared

Answer

Collecting school bus transportation schedules

Answer

Requesting copies of school lunch menus for the program

Answer

Verifying the tenure status of participating teachers

Question 3

A community partner wishes to film residents for a promotional video. The activity director must:

Accepted Answer

Obtain written informed consent from each resident or their legal representative before any filming

Answer

Allow filming if the community partner formally requests it

Answer

Ask only the activity director's supervisor for permission

Answer

Post a general notice in the facility common area as sufficient consent

Question 4

The BEST way to sustain long-term community partnerships is to:

Accepted Answer

Maintain regular communication, express appreciation, and share outcomes demonstrating resident impact

Answer

Rotate all community partners annually without follow-up communication

Answer

Make contact only when the facility needs something from the partner

Answer

Limit all contact to formal written correspondence only

Question 5

Which federal regulation is MOST directly relevant to volunteer safety requirements in long-term care facilities?

Accepted Answer

OSHA General Duty Clause requiring safe workplaces for all workers including volunteers

Answer

HIPAA Privacy Rule

Answer

Stark Law on physician self-referral

Answer

Anti-Kickback Statute

Question 6

When an activity director receives feedback that a community partner program is not meeting resident expectations, the BEST response is to:

Accepted Answer

Meet with the partner, review resident feedback together, and collaboratively develop improvements

Answer

Immediately terminate the partnership without discussion

Answer

Continue the program unchanged hoping it improves naturally

Answer

Replace the program with a purely staff-led alternative