ACSP User Accounts and Security 4

Question 1

A user reports that after resetting their Mac with Apple silicon, they cannot log in with their existing Apple ID. What is the most likely cause?

Accepted Answer

The Mac requires an Activation Lock bypass code from Apple Business Manager

Answer

If a Mac is enrolled in Apple Business Manager or School Manager, Activation Lock prevents login until a bypass code is used or the device is released from MDM.

Question 2

Which command-line tool would a technician use to verify whether a local user account has a Secure Token on macOS?

Accepted Answer

sysadminctl -secureTokenStatus <username>

Answer

The `sysadminctl -secureTokenStatus <username>` command reports whether a given user holds a Secure Token.

Question 3

A Managed Apple ID differs from a personal Apple ID in that it:

Accepted Answer

Is created and owned by an organization via Apple Business or School Manager

Answer

Managed Apple IDs are provisioned by administrators through Apple Business Manager or Apple School Manager and are owned by the organization, not the individual.

Question 4

On a shared Mac used by multiple local accounts, a technician notices that only one user can unlock FileVault at startup. What should the technician do to allow a second user to unlock the disk?

Accepted Answer

Use `sysadminctl -secureTokenOn <user2>` granting them a Secure Token

Answer

A user must have a Secure Token to be listed as a FileVault-enabled user; granting a Secure Token via sysadminctl enables them to unlock the volume at startup.

Question 5

Screen Time communication limits on a family member's iPhone are managed from the parent's device via Family Sharing. Where are these settings configured on the parent's device?

Accepted Answer

Settings > Screen Time > Family > [child's name] > Communication Limits

Answer

Parents manage a child's Screen Time Communication Limits from their own device via Settings > Screen Time > the child's name under Family.

ACSP - Apple Certified Support Professional Practice Test

ACSP - Apple Certified Support Professional Practice Test

ACSP User Accounts and Security 4