ACSP Peripherals and Printing 5

Question 1

A user connects an external GPU (eGPU) to their Intel Mac via Thunderbolt 3. After upgrading to macOS Sonoma, the eGPU is no longer recognized. Why?

Accepted Answer

Apple removed eGPU support starting in macOS Sonoma

Answer

Apple dropped eGPU support in macOS Sonoma; eGPUs were only supported through macOS Ventura on Intel Macs.

Question 2

A networked printer shows as 'offline' in macOS even though it is powered on and reachable via ping. What is the most efficient fix?

Accepted Answer

Reset the Mac's printing system and re-add the printer

Answer

Resetting the printing system clears all printers, queues, and settings, then re-adding the printer rebuilds a clean configuration that resolves persistent offline states.

Question 3

Which connector type do Apple's MagSafe 3 cables use on the Mac end and the power adapter end respectively?

Accepted Answer

MagSafe 3 on the Mac end, USB-C on the adapter end

Answer

MagSafe 3 cables have a magnetic MagSafe 3 connector that attaches to the Mac and a USB-C connector that plugs into the power adapter.

Question 4

A user reports that their Bluetooth keyboard frequently disconnects when using it more than 3 meters from their MacBook. What is the most likely cause?

Accepted Answer

Interference or distance is exceeding practical Bluetooth range

Answer

Bluetooth's practical range is typically around 10 meters in ideal conditions, but walls, interference, and obstacles can significantly reduce effective range.

Question 5

What does the 'Secure Empty Trash' feature for external drives ensure before disconnecting them from a Mac?

Accepted Answer

Files in Trash from that volume are overwritten before the drive is unmounted

Answer

When files from an external drive are in the Trash, Secure Empty Trash overwrites them on that volume before permanently deleting them.

ACSP - Apple Certified Support Professional Practice Test

ACSP - Apple Certified Support Professional Practice Test

ACSP Peripherals and Printing 5