ACSP Network Configuration 5

Question 1

A technician needs to remove a stubborn network location profile from a Mac managed by MDM. Where should they look first?

Accepted Answer

Profiles section in System Settings

Answer

MDM-deployed network profiles appear in System Settings > Privacy & Security > Profiles (or General > Device Management), where they can be reviewed and removed if authorized.

Question 2

Which protocol does macOS use by default to automatically discover printers, file shares, and other services on a local network without requiring manual configuration?

Accepted Answer

Bonjour (mDNS)

Answer

Bonjour uses multicast DNS (mDNS) and DNS-SD to advertise and discover services on a local network without a central server.

Question 3

A user reports that their Mac connects to the corporate VPN successfully but cannot reach internal servers by hostname, only by IP. What is the most likely cause?

Accepted Answer

The VPN is not pushing internal DNS server settings to the Mac

Answer

When the VPN does not push internal DNS server addresses, the Mac continues using its default DNS servers which cannot resolve internal hostnames.

Question 4

What is the function of the 'networksetup -setdnsservers' command in macOS Terminal?

Accepted Answer

Assigns custom DNS server addresses to a specified network service

Answer

The `networksetup -setdnsservers ` command sets the DNS servers for the specified network interface from the command line.

Question 5

A Mac on a school network receives an IP but the user cannot browse to any website. Pinging 8.8.8.8 succeeds but pinging google.com fails. What is the problem?

Accepted Answer

DNS resolution is failing

Answer

Successfully pinging an IP address but failing to ping a hostname confirms DNS resolution is not working, as IP routing is functional.

ACSP - Apple Certified Support Professional Practice Test

ACSP - Apple Certified Support Professional Practice Test

ACSP Network Configuration 5