ACSP Mobile Device Management (MDM)

Question 1

What service does Apple MDM rely on to notify enrolled devices that the MDM server has pending commands?

Accepted Answer

Apple Push Notification service (APNs)

Answer

Apple MDM uses APNs to push a wake-up signal to devices, prompting them to connect to the MDM server and retrieve pending commands.

Question 2

Which enrollment method allows corporate-owned Apple devices to automatically enroll in MDM during first-time setup, with no user interaction required?

Accepted Answer

Automated Device Enrollment (ADE) via Apple Business Manager

Answer

ADE via Apple Business Manager enables zero-touch enrollment by linking devices to an MDM server before the device ever reaches the end user.

Question 3

Which Apple program allows organizations to purchase and distribute apps in bulk to managed Apple devices?

Accepted Answer

Apple Business Manager (ABM)

Answer

Apple Business Manager provides the Apps and Books feature (formerly VPP) that lets organizations purchase app licenses in volume and distribute them to managed devices.

Question 4

Which MDM enrollment type is designed for personally-owned (BYOD) devices and separates personal data from managed work content?

Accepted Answer

User Enrollment

Answer

User Enrollment creates a managed Apple ID–based enrollment that cryptographically separates work data from personal data, preserving employee privacy on BYOD devices.

Question 5

What file extension is used for MDM configuration profile files distributed to Apple devices?

Accepted Answer

.mobileconfig

Answer

Configuration profiles use the .mobileconfig extension and are structured XML files signed and delivered to Apple devices via MDM, email, or web download.

ACSP - Apple Certified Support Professional Practice Test

ACSP - Apple Certified Support Professional Practice Test

ACSP Mobile Device Management (MDM)