ACSP Mobile Device Management (MDM) 5

Question 1

A user's supervised iPhone shows 'Remote Management' in Settings but they cannot remove it. What configuration ensures this?

Accepted Answer

MDM enrollment profile installed via ADE with a non-removable flag

Answer

ADE-based MDM enrollment profiles are flagged as non-removable, preventing users from unenrolling through Settings.

Question 2

Which MDM enrollment type is specifically designed to separate personal data from work data on personally owned iPhones?

Accepted Answer

User Enrollment

Answer

User Enrollment creates a cryptographically separate Managed Apple Account partition, ensuring MDM can only see and manage work data.

Question 3

An MDM administrator enables 'Managed Open-In' on supervised iPhones. What does this restrict?

Accepted Answer

Documents from managed apps cannot be opened in unmanaged apps, and vice versa

Answer

Managed Open-In (data loss prevention) prevents corporate documents from leaking into personal apps and personal files from entering managed apps.

Question 4

Which Apple platform feature, when combined with MDM, allows an organization to bypass Activation Lock on a supervised device without the user's Apple Account credentials?

Accepted Answer

Activation Lock bypass code stored by MDM during enrollment

Answer

When a supervised device enables Activation Lock, the MDM server can store a bypass code that IT can use to clear the lock without knowing the user's Apple Account password.

Question 5

A company deploys iPhones via ADE but needs certain devices to receive a different configuration profile based on department. How is this typically achieved?

Accepted Answer

Assign devices to different MDM server groups or prestage enrollment groups in Apple Business Manager

Answer

Apple Business Manager allows assigning devices to specific MDM servers or enrollment groups, which then apply the appropriate configuration profiles automatically.

ACSP - Apple Certified Support Professional Practice Test

ACSP - Apple Certified Support Professional Practice Test

ACSP Mobile Device Management (MDM) 5