ACSP Mobile Device Management (MDM) 4

Question 1

An organization wants to silently install apps on supervised iPhones without user interaction. Which MDM capability enables this?

Accepted Answer

Volume Purchase Program (VPP) managed distribution

Answer

VPP managed distribution allows MDM to silently push apps to supervised devices without requiring user App Store credentials or interaction.

Question 2

What happens to Managed Apps when a device is unenrolled from MDM?

Accepted Answer

Apps are removed automatically if the MDM server is configured to do so

Answer

When a device unenrolls, the MDM server can be configured to remove managed apps and their associated data automatically.

Question 3

Which supervision method is required to enforce a passcode policy that users cannot bypass on an iPhone?

Accepted Answer

Device Enrollment Program (ADE) with supervision

Answer

ADE-enrolled supervised devices allow MDM to enforce passcode policies that cannot be removed or bypassed by the user.

Question 4

A technician needs to see all MDM commands queued for a device that is currently offline. Where is this information found?

Accepted Answer

The MDM server's command queue for that device

Answer

The MDM server maintains a command queue per device; commands are delivered when the device reconnects and checks in.

Question 5

Which network protocol does an Apple device use to receive push notifications that trigger it to check in with the MDM server?

Accepted Answer

APNs (Apple Push Notification service)

Answer

MDM relies on APNs to send a lightweight push that prompts the device to contact the MDM server for pending commands.

ACSP - Apple Certified Support Professional Practice Test