ACSP Installation and Recovery 4

Question 1

A user's Mac gets stuck on a spinning globe during startup. What does this indicate?

Accepted Answer

The Mac is attempting to boot from a network server via NetBoot or network startup

Answer

A spinning globe at startup means the Mac is attempting to boot from a network startup source such as NetBoot, NetInstall, or NetRestore.

Question 2

When using Migration Assistant to transfer data from an old Mac, which transfer method generally provides the fastest speed?

Accepted Answer

Thunderbolt or USB cable (direct connection)

Answer

A direct Thunderbolt or USB cable connection provides the fastest data transfer speeds when using Migration Assistant between two Macs.

Question 3

Which macOS utility can be used to create a bootable installer on a USB drive from the command line?

Accepted Answer

createinstallmedia

Answer

The `createinstallmedia` command, bundled inside the macOS installer app, is the Apple-supported way to create a bootable USB installer.

Question 4

On an Apple Silicon Mac, how do you access Startup Options (previously called Startup Manager)?

Accepted Answer

Hold and press the power button until 'Loading startup options' appears

Answer

On Apple Silicon Macs, pressing and holding the power button until 'Loading startup options' appears gives access to Startup Options including volume selection and Recovery.

Question 5

A technician needs to reinstall macOS on a Mac without erasing the user's data. Which macOS Recovery option should they choose?

Accepted Answer

Reinstall macOS

Answer

Choosing 'Reinstall macOS' in Recovery reinstalls the operating system over the existing installation without erasing user data or apps.

ACSP - Apple Certified Support Professional Practice Test

ACSP - Apple Certified Support Professional Practice Test

ACSP Installation and Recovery 4