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Mobile Device Management (MDM) Flashcards

7 cards from real ACSP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Mobile Device Management (MDM) flashcards as text

  1. What service does Apple MDM rely on to notify enrolled devices that the MDM server has pending commands?

    Answer: Apple Push Notification service (APNs)

    Apple MDM uses APNs to push a wake-up signal to devices, prompting them to connect to the MDM server and retrieve pending commands.

  2. Which enrollment method allows corporate-owned Apple devices to automatically enroll in MDM during first-time setup, with no user interaction required?

    Answer: Automated Device Enrollment (ADE) via Apple Business Manager

    ADE via Apple Business Manager enables zero-touch enrollment by linking devices to an MDM server before the device ever reaches the end user.

  3. Which Apple program allows organizations to purchase and distribute apps in bulk to managed Apple devices?

    Answer: Apple Business Manager (ABM)

    Apple Business Manager provides the Apps and Books feature (formerly VPP) that lets organizations purchase app licenses in volume and distribute them to managed devices.

  4. Which MDM enrollment type is designed for personally-owned (BYOD) devices and separates personal data from managed work content?

    Answer: User Enrollment

    User Enrollment creates a managed Apple ID–based enrollment that cryptographically separates work data from personal data, preserving employee privacy on BYOD devices.

  5. What file extension is used for MDM configuration profile files distributed to Apple devices?

    Answer: .mobileconfig

    Configuration profiles use the .mobileconfig extension and are structured XML files signed and delivered to Apple devices via MDM, email, or web download.

  6. What supervision level on iPhone and iPad enables the broadest set of MDM restrictions and management capabilities?

    Answer: Supervised mode

    Supervised mode, typically set through ADE or Apple Configurator 2, unlocks additional MDM restrictions and management commands not available on unsupervised devices.

  7. Which macOS command-line tool is used to install, remove, and list configuration profiles on a Mac?

    Answer: profiles

    The `profiles` command-line tool on macOS manages configuration profiles, allowing admins to install, remove, list, and verify profiles from the Terminal.