ACP Communication & Documentation 2 — Questions and Answers
Question 1: Which document type is MOST appropriate for capturing the step-by-step process to recover an Aruba controller after a firmware failure?
- Network topology diagram
- Runbook (Correct answer)
- Change request form
- SLA agreement
Correct answer: Runbook
A runbook provides step-by-step operational procedures, making it the correct document for recovery processes.
Question 2: When documenting an Aruba network change, which field in a change request is MOST critical for communicating impact to stakeholders?
- Change ID number
- Risk and rollback plan (Correct answer)
- Technician name
- Scheduled maintenance window length
Correct answer: Risk and rollback plan
The risk and rollback plan communicates potential impact and mitigation strategy to all stakeholders.
Question 3: A network engineer needs to document Aruba ClearPass policy changes. Which format BEST supports version control and audit trails?
- Email thread
- Whiteboard photo
- Configuration management database (CMDB) entry (Correct answer)
- Sticky note
Correct answer: Configuration management database (CMDB) entry
A CMDB entry provides structured version control and maintains an auditable history of configuration changes.
Question 4: During a post-incident review of an Aruba wireless outage, which documentation artifact is MOST valuable for root cause analysis?
- Org chart
- Event timeline log (Correct answer)
- Equipment purchase order
- Vendor contact list
Correct answer: Event timeline log
An event timeline log sequences what happened and when, enabling accurate root cause analysis.
Question 5: Which Aruba tool generates automated network topology documentation that can be exported for reporting?
- Aruba Central (Correct answer)
- ArubaOS CLI only
- HPE iLO
- Aruba AirMatch
Correct answer: Aruba Central
Aruba Central provides topology views and reporting exports for network documentation purposes.
Question 6: A technician is writing a technical handoff document for a newly deployed Aruba mobility controller. Which information is LEAST necessary to include?
- Default gateway and VLAN assignments
- Controller admin credentials and access method
- Number of cables purchased during installation (Correct answer)
- AP group configurations and RF profiles
Correct answer: Number of cables purchased during installation
The number of cables purchased is a procurement detail irrelevant to operating or maintaining the network.
Question 7: Which communication practice BEST ensures that field technicians performing Aruba AP installations acknowledge they have read the site survey documentation?
- Verbally telling them before they leave
- Requiring a digital signature on the document (Correct answer)
- Sending a single email with the attachment
- Posting the document on a shared drive
Correct answer: Requiring a digital signature on the document
A required digital signature creates a verifiable acknowledgment record that the document was read.
ACP Communication & Documentation 2
Which document type is MOST appropriate for capturing the step-by-step process to recover an Aruba controller after a firmware failure?